Bringing professional care
to where people live

What does our facility need to provide?

For dental: A private room with access to power. Access to water is helpful but does not need to be in the room itself. A spare bedroom, consultation room, or large bathroom typically works well. For residents who are bed-bound, we can treat them in their own room. We bring everything else — chair, lighting, suction, and sterilised instruments.

For music therapy: A common area large enough to comfortably seat 8 to 15 residents for group sessions. One-on-one sessions can be delivered in the resident's own room, so no dedicated space is needed for individual work.

How is the cost covered for residents?

Dental: Most residents are covered through a combination of Medicare, private health insurance, DVA entitlements, and Hunter New England Health vouchers. Our team coordinates billing arrangements individually so there is minimal administrative work for your staff.

Music therapy: Where a resident has NDIS funding with mental health or therapeutic supports approved, this may cover sessions. Some facilities also choose to fund music therapy through their own activity or wellbeing budget. We are happy to discuss what arrangements make sense for your situation.

What treatments can be done on-site?

Dental: Check-ups, scale and cleans, fillings, extractions, and denture work. Procedures that require a fixed clinic setting will be coordinated through an appropriate referral, with the process made as smooth as possible for the resident.

Music therapy: Individual and group therapeutic sessions tailored to resident goals — these might include emotional regulation, memory recall, reducing agitation, or social engagement. Sessions are delivered by Registered Music Therapists and documented with outcome reporting.

Who will be visiting the facility?

Dental: Our mobile dental team includes an oral health therapist and dental assistant per visit. Where possible, the same team is rostered to your facility across visits — continuity matters for residents who do better with familiar faces. For residents requiring more extensive treatment, a dentist will come on-site to carry out that work. The dentist does not attend every routine visit, but is involved whenever the clinical need requires it.

Music therapy: Sessions are delivered by Registered Music Therapists (RMT), credentialed through the Australian Music Therapy Association (AMTA). AMTA registration requires a minimum of a master's degree in music therapy, so your residents are receiving care from practitioners trained to a graduate clinical standard.

What is the process for residents who are anxious or have dementia?

Dental: We have experience working with residents who need additional time, modified communication, or a gentler approach. We ask that your care team brief us on any residents with specific needs before the visit so we can plan accordingly. There is no pressure to proceed if a resident is distressed — we work at their pace.

Music therapy: Residents living with dementia often respond particularly well to music therapy. Familiar songs and rhythms can reach people who are otherwise difficult to engage. Our therapists are trained in working with residents who have cognitive impairment or complex behavioural needs, and sessions are adapted accordingly.

How does music therapy fit with existing care plans?

Music therapy sessions are designed to work alongside existing care plans without adding to your team's workload. Our Registered Music Therapist liaises with your lifestyle and clinical teams for resident selection and goal-setting. After each visit cycle, written outcome reports document resident engagement, mood response, and any observations relevant to ongoing care. These can be shared with the broader care team and kept on file as part of the resident's record.